Reach for the Stars
Eat Food. Earn Stars. Feed Your Happy.
Earn 10 Starts for every $1 spent automatically when you order through the app or web.
Rewards You'll Love
Unlock Rewards as soon as you achieve 150 Stars, with even more options at 300 and 500 Stars.
& Exclusive Perks
Access exclusive member-only mobile offers and bonus Star programs.
When will My Rewards be available in my area?
My Rewards is currently available to select users in Denver, Colorado Springs and Las Vegas, but will be rolling out nationwide very soon!
How can I be notified when My Rewards is available in my area?
Download the Carl’s Jr. app for iOS or Android, create an account and opt-in to receive email. This will get you on the VIP list to be the very first to know when My Rewards is available (and you may just get a fun surprise or two! Or three... or four...)
How do I sign up for My Rewards?
Download the Carl’s Jr. app for iOS or Android and create an account. Or create an account at order.carlsjr.com. My Rewards is only open to select users right now but will be rolling out nationwide soon!
How long will it take for my Stars to be added to my account?
Your account balance should update about 60 minutes after you receive your order but may take up to 24 hours.
How do I turn the Stars I’ve earned into free food?
You’ll have access to tasty Rewards as soon as you hit 150 Stars, with even more options available at 300 and 500. You can redeem your Stars any time you want by placing an order through the app or website, adding an eligible menu item to your cart, and then selecting the reward you want to redeem in your cart before you checkout.
Does being a My Rewards member give me access to any other benefits?
Obvi! Besides earning points on every digital order we’ll also hook you up with member-exclusive mobile offers and bonuses so you can save on your favorites, try out brand new items, and rack up those Stars quicker to get you to that next reward.
Can I redeem a reward or mobile offer when I place an order at a restaurant?
Currently all Rewards and mobile offers must be redeemed by placing an order through the app or website.
How many Rewards can I redeem in one order?
You may redeem one reward or one offer with each order you place through the app or website.
Will my Stars expire?
Stars expire 365 days after they are earned, so be sure to cash ‘em in!
Can I earn Stars if I order Carl’s Jr. for delivery?
If you are placing that delivery order through our app or website, yes! You will not earn Stars on orders placed through third party delivery providers, such as Uber Eats, Doordash or GrubHub.
Can I earn Stars for an order I placed at the restaurant?
If your receipt from your in-restaurant transaction has a barcode at the bottom, then yes! Enter the 13-digit code in the app within 72 hours of purchase.
What if the receipt from my in-restaurant order does not have a barcode?
If you’re unable to locate a barcode at the bottom of your receipt, then the location you visited is not participating in My Rewards. Sorry about that.
What if I have a question not covered here?
Our Guest Relations team would be happy to help. You can contact them here.